Banks & credit institutions
Banks and consumer credit companies: a thriving relationship with market leaders.
Our expertise is built on strong, longstanding partnerships thanks to:
- The depth of our relationship with the banks of the BNP Paribas Group in 8 countries and BNP Paribas Personal Finance in 11 countries;
- Our partnerships with 250 banks outside the BNP Paribas group, in 30 countries.
Long-term commitments
- We are part of the BNP Paribas group, a guarantee of financial solidity.
- We offer our partners a long-term partnership commitment with contracts including exclusivity clauses up to 20 years and numerous renewals.
- Thanks to our expertise in savings and protection, we provide our clients with a diversified offer distributed in 30 countries in Europe, Asia and Latin America.
Personalised and innovative customer experience
We constantly anticipate the needs of our partners and their customers to provide them with customised solutions.
We strike the right balance between in-person consulting, digital and rapid-response services, tailored to each specific offering, target consumer and the stages in the product life cycle (underwriting, claims, etc.).
Driving efficiency and innovation through artificial intelligence
We incorporate artificial intelligence into our products to:
- Improve sales performance: sales quality, increased loyalty and increased satisfaction;
- Boost business performance: improved sales quality, increased customer retention and satisfaction;
- Optimise the processing of claims: over 50% of claims are accepted and paid immediately, making customers’ lives easier.
