January 03, 2023
In 2022, BNP Paribas Cardif accelerated its transformation by taking to account the emerging expectations of the policyholders and partners.
Addressing the continued increase in worldwide demand for protection solutions, coupled with a disruption in traditional consumption models and the emergence of digital platforms that revolutionize the customer journey, BNP Paribas Cardif launched its 2025 Strategic Plan, aligned with the BNP Paribas Group plan and built on three pillars: Growth, Technology and Sustainability.
Discover the events and innovations that marked the year for BNP Paribas Cardif, in the 33 countries where the brand is established.
Growth
BNP Paribas Cardif continued to support major partners such as Volkswagen Financial Services in order to expand their European fleet business, but also new partners, such as Neon in Brazil, an online bank among the country’s largest fintechs.
Technology
BNP Paribas Cardif adapted its offer by proposing new ways to purchase insurance thanks to digital platforms.
In France, the new innovative platform “Mon Demain”, supports customers by helping them better plan for their future and projects.
With the expansion of its partnership with Check 24, the leading comparison portal in Germany, customers are able to protect their mortgage financing and consumer credit when they take out insurance online.
Sustainability
In order to strengthen its commitments to fight climate change, BNP Paribas Cardif joined the UN-convened Net-Zero Asset Owner Alliance (NZAOA).
In France, BNP Paribas Cardif won an Argus d’Or insurance industry award for its “Customer Room”, a space where employees and partners can better understand the customer experience by visiting them in a lounge.
Thanks to the strategic plan and a unique partnership model, BNP Paribas Cardif will continue making insurance more accessible.